REALTIME RESERVATION
Trusted Leader in Hospitality Technology
Our platform is trusted by premier hotel and resort brands worldwide to streamline operations, elevate the guest experience, and drive ancillary revenue. Whether it’s booking a cabana, reserving a massage, or ordering in-room dining, we power the digital guest journey across all your revenue centers.
Approved by the World’s Leading Hotel Brands
We’re proud to be selected and approved by some of the most recognized hotel brands on the planet. From luxury resorts to lifestyle boutique properties, leading groups choose our system to modernize their operations and deliver a seamless guest experience.
“Between being able to choose the exact cabana they want in advance and choosing what items/food they would like in the cabana really enhances the guest experience.”
“The opportunities to cross-sell F&B or non-room associated ancillary revenue are enormously valuable to the hotel, and we continue to explore new ways to incorporate the site into our overall Digital Guest Experience.”
“Overall, RealTime Reservation has been great. One advantage is you can manually slide guests from chair to chair if they change their mind. We also love the confirmation emails and flexibility on pricing.”
Performance Matters:
Transparent, Practical Results
Enhanced Reputation Management
While some competitors report an increase in 4- and 5-star reviews, we focus on giving you the tools to track and improve guest sentiment in real time. Our AI-powered review aggregator pulls feedback from all major platforms and provides actionable insights. Curious how to improve your spa, dining, or service scores? Just ask our AI assistant, and you’ll get tailored recommendations grounded in real guest feedback.
Thoughtful Upselling, Naturally Integrated
A 10–20x increase in upsell revenue is absolutely within reach—with the right tools in place. We enable contextual offers at meaningful touchpoints in the guest journey—not just more revenue, but more relevant revenue. Whether it’s upgrading a beach chair or adding a wine pairing, our system allows you to prompt the right add-on at the right time.
Efficiency Across Every Touchpoint
Efficiency isn’t just a front desk metric. Our platform helps streamline operations across the entire property—from spa to poolside, housekeeping to the kitchen. With centralized scheduling and live availability, your teams stay coordinated and productive.
Security You Can Count On
Fraud prevention and secure payments are foundational. With PCI-compliant integrations and traceable transactions, we help protect your revenue and reduce risk—giving both your team and your guests peace of mind.
More Revenue. Less Friction. All in One Platform.
Drive bookings, streamline operations, and elevate the guest experience—while capturing revenue from every channel.
Revenue Generation
Capture both guest and non-guest revenue across all amenities with real-time sync to your PMS and POS systems for seamless financial tracking.
Custom Logic & Inventory
Gain complete control with dynamic pricing, blackout rules, capacity management, and real-time inventory updates tailored to your property’s needs.
Guest Experience
Deliver a premium, mobile-friendly booking experience—fully white-labeled, easily accessible via QR codes or deep links, and equipped with tipping and pre-arrival messaging tools.
Brand Partnerships & Distribution
We’re officially approved for deep-link placement on Marriott, Hilton, Hyatt, IHG, and Margaritaville brand sites—extending your amenity booking reach to both guests and non-guests through trusted channels.
Unlocking New Revenue: Rethink Your Property’s Potential
Every lounge chair, paddleboard, tasting dinner, and spa treatment is an opportunity to drive revenue.
Best Practices for Hotels:
Inventory everything guests can pay to use, reserve, or enjoy.
Package experiences to add value.
Upsell during booking and pre-arrival.
Use guest behavior data to trigger personalized offers.
Designed to Deliver Real Results
Optimize Staff Efficiency
From centralized calendars to automated notifications and resource-based scheduling, our tools help your team stay focused on service—not admin work. Assign tasks, manage capacity, and reduce friction with fewer clicks and clearer workflows.
Grow Revenue
We help hotels turn every service into a profit center. Use dynamic pricing, targeted upsells, and real-time availability to fill more slots, drive package purchases, and increase average guest spend.
Create a Better Guest Experience
Guests can discover, book, and modify reservations from their own device—no apps or logins required. It’s frictionless, on-brand, and designed to increase engagement from pre-arrival to post-stay.
Earn More 5-Star Reviews
When guests have a seamless experience and more control over their stay, they talk about it. Plus, our built-in review tools help your team respond faster and act smarter.
Everything Your Guests Need, in One Place
From dining and daybeds to spa and surf lessons, we help guests find what they want and book it instantly. It’s all connected, all branded, and all yours to control.
Always-On Support
From onboarding and training to emergency troubleshooting, our support team is here when you need us. You get access to real people with real hospitality knowledge.
Connected Systems.
Smarter Decisions.
At RealTime Reservation, we believe that a successful hotel runs on connected operations. By integrating core systems like PMS, POS, and inventory management into a single platform, we enable what we call Total Revenue Management—a unified view of all monetary activity across the property.
Some of our RTR integrations:
Why it matters
PMS integration ensures guest folio sync and room charge accuracy.
POS integration simplifies revenue tracking across outlets.
Secure payment processing reduces risk.
And if you don’t see your provider listed? No problem. Our system is flexible, API-ready, and built to connect with new partners as you grow.