Managing a restaurant within a hotel or resort is no small task—balancing reservations, staff, inventory, and guest satisfaction requires a sophisticated approach. Realtime Reservation’s new Restaurant Management Tool, now part of the RTR One suite, offers a solution that makes it all possible with one login and endless possibilities. Recently launched across all 15 restaurants at Baha Mar, this tool redefines how dining operations are managed in luxury resorts.
Designed specifically for hotel and resort venues, this tool integrates directly with point-of-sale (POS) systems, automating check management and reducing manual tasks. Unlike other booking systems, it ensures that all guest preferences, from allergies to special requests, are seamlessly managed from the moment they book until they leave the table.
Here’s What Sets Our Restaurant Management Tool Apart:
1. Seamless Integration: Reservations are directly linked to the POS system, automatically opening checks with all guest details included. Adjustments, like table changes, are managed in real time, ensuring a smooth dining experience.
2. Direct Deposit: Integrated with your property’s POS, PMS, and credit card processors, our tool handles deposits, manages cancellations, and processes payments efficiently, making financial operations hassle-free.
3. Automated AI Insights: With built-in AI capabilities, you can gain deep insights into your restaurant’s performance by analyzing guest reviews and operational data. Whether it’s identifying the most common compliments or pinpointing areas for improvement, our tool provides the information you need to elevate your service.
Additional features include a dynamic table and floor plan tool, the ability to collect payments upfront, and comprehensive reporting on total guest spend. These features empower your staff to provide exceptional service, filling empty tables and maximizing revenue.
Baha Mar is leading the way as the first to implement this innovative solution across all its restaurants, setting a new standard for the industry. Nicola Murgia, Senior Vice President of Finance and Business Development at Baha Mar, praised the tool for setting a new standard in the industry, saying, “This tool not only simplifies operations but also elevates the guest dining experience to new heights.”
Discover the possibilities of streamlined restaurant management with the newest addition to the RTR One suite. With one login, you can manage everything seamlessly and take your dining operations to the next level.
Learn more by visiting our Restaurant page and requesting a demo!