Hoteliers, general managers, and food and beverage directors, it’s time to elevate your guest experience to new heights. Realtime Reservation proudly announces the launch of RTR One, an innovative platform that integrates every aspect of a hotel’s or resort’s offerings into a seamless system. Debuted at HITEC 2024, RTR One promises to revolutionize how you manage and enhance guest interactions.
The Vision Behind RTR One:
Shawn Tarter, President and Founder of Realtime Reservation, shares the inspiration for this groundbreaking solution: “Since the inception of our company, we have dreamed of creating a guest journey that is truly integrated. One where hotels and resorts can provide guests with instant access to all of their experiences and each of those experiences is connected to a property’s internal systems and revenue centers.”
Key Features of RTR One:
RTR One is designed with hoteliers in mind, offering a suite of features to streamline operations and boost revenue:
- Seamless Guest Experience: From booking to check-out, guests can plan their entire vacation through a single platform. This includes reserving cabanas, selecting amenities, booking kids’ club slots, signing waivers, making dinner reservations, and scheduling spa treatments.
- Integrated Property Systems: Each guest experience is connected to your property’s internal systems, ensuring smooth operations and enhanced revenue management.
- Dynamic Pricing and Revenue Management: Break down bookings into various components such as food and beverage, recreation, and retail, maximizing overall revenue.
- Advanced Payment Integrations: RTR One integrates with major credit card solutions like FreedomPay, Elavon, Shift4, GiveX, and Stripe, ensuring secure, direct payments to your hotel merchant ID.
- POS and PMS Integration: Certified with major point-of-sale systems, RTR One validates guests and allows room charges directly into your property’s PMS or POS.
- Comprehensive Reporting Tools: Benefit from enhanced monthly reconciliation processes and high-quality supportive reporting tools for informed budgeting and forecasting.
Commitment to Integration and Security:
Security and seamless integration are at the core of RTR One. Tarter emphasizes, “It has always been important to us that a guest pays the hotel directly at the time of booking to the hotel merchant ID. During the pandemic, we saw how necessary it was to remove the vendor risk in all hotel transactions. This commitment to security and seamless integration has been a cornerstone of our development process.”
Proud Partnerships and High Satisfaction:
Realtime Reservation’s journey with hotel brand partners has resulted in a product with a 94% satisfaction rate according to recent hotel surveys. The collaborative effort has paid off, bringing you a platform that meets the highest standards of the hospitality industry.