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RealTime

Spa & Wellness

A complete spa & wellness booking and management system that enhances relaxation before guests ever arrive.

Restaurant Management Solution and Booking System

RTR Spa & Wellness

Product Overview

A complete spa, salon, and wellness operations platform that centralizes services, therapists, availability, resources, rooms, and custom rules while providing a beautifully guided booking experience for guests. RTR Spa streamlines operations, reduces friction, increases utilization, and gives both guests and staff the confidence of a system that “just works.”

Guests can browse treatments, select therapists, view real-time availability in a calendar-driven interface, and add enhancements or upgrades — all within a consistent, mobile-friendly experience. Behind the scenes, spa directors manage therapist schedules, rooms, equipment, service rules, and capacity controls from a single intuitive dashboard.

RTR Spa prevents double-bookings through smart resource management, automatically coordinating therapists, rooms, equipment, and multi-service or multi-guest reservations. Integrated digital forms and waivers sync directly to each guest profile, giving therapists complete visibility into preferences, history, and contraindications before the appointment begins.

Operational reporting, staff tools, and AI-powered insights help leadership understand utilization, performance, and common guest feedback trends — turning everyday activity into actionable improvements.

RTR Spa streamlines operations, reduces friction, increases utilization, and gives both guests and staff the confidence of a system that simply works.

Additional key features and benefits:

Scheduling & Resource Management

Real-Time Therapist & Room Scheduling: View and manage therapist schedules with dynamic, real-time availability.

Smart Capacity & Resource Controls: Automatic room and equipment assignments prevent double-booking and ensure accurate utilization.

Multi-Service & Multi-Guest Booking: Supports multi-service and multi-party reservations within a single calendar flow.

Guest Experience & Intake

Integrated Waivers & Digital Forms: Collect signatures, preferences, and required guest information before arrival for a seamless check-in.

Guest Profile Syncing: History, contraindications, preferences, waivers, and upgrades attach directly to the guest record.

Mobile-Friendly Guest Booking: A smooth, branded booking experience optimized for phones and tablets.

Reporting & Operations

Operational Dashboards for Staff: Therapists access schedules, service notes, and guest details in a clean, unified interface.

Insights & Analytics: Built-in reporting highlights utilization, therapist performance, revenue trends, and inventory needs.

AI-Powered Analysis: Surfaces common guest feedback themes and operational improvement opportunities.

Let’s Get Started

Ready To Make a Real Change?
Request a Demo from an RTR Representative.