Features & Benefits
Pre-Arrival Revenue Capture
Hotels sell goods and services starting at the time of room booking and continuing through the guests stay. All hotel activities can be offered to guests in pre-arrival emails. Guests are instantly validated and offered any/all available up-sell opportunities:
Improve guest experience with detailed mapping, on screen pricing, choice of amenities, etc.
Mobile viewing allows guest access 24/7
Lengthy and complex security reviews completed at the majority of Global Hotel Brands
Centralized Inventory Manager
Maximize hotel revenue and provides hotel/establishments with complete control over their product and activity inventory. As a management system, this is a great way to avoid double booking, increase operational efficiency, increase revenues, and improve guest experience.
With six years experience, and counting,(formerly iPalapa) the RealTime Reservation platform is built alongside our hotel partners. We provide our hotels expanded marketing opportunities by capturing Guest Profiles and Data, Reservation data, guest and staff notes and requests, spending habits and 100% email capture.
Guest Profiles and Robust Data Collection
Reservation data, guest and staff notes and requests, spending habits and guest information provide hotels marketing opportunities, along with 100% email capture.
Create Cabana Reservations with amenities for special occasions (Super Bowl, Birthdays, New Year’s Eve, etc.). Create rental revenue from areas/structures that were once unrentable.
Separate full days into day parts with Day Pass Reservations to account for beach dinners, late afternoon events, late cancellations, or separate full days into half days to capture increased revenue or maximizing occupancy.
Yield Pricing (Complete revenue management for everything outside of the hotel room)
Maximizing revenue across product and activity categories.
Improve Operations, Reporting, Control, Communications,
- PMS and POS Integration
- Mobile experience allows guests and staff access 24/7
- Real time reservation, booking, reporting, inventory management, etc.
- Interactive dashboard for staff to view current guest orders
- Flexible setup allows full control over rules, priorities, etc.
- Secure credit card transactions remain with hotel property
- Generate activity from concierge, guests, recreation staff, and front desk.
- Better control of refunds and cancellations
- Forecast sales, inventory, and staffing requirements
- Intuitive user interface for guests and staff
- Setup is fully customized and catered to the luxury hotel guest. Full training of staff is including and provided throughout.
- Each setup is fully customized and catered to the luxury hotel guest.